TERMS AND CONDITIONS

Welcome to  ADAMLAMP website.

 


Adamlamp is an Hungarian lighting product design brand. Produces hand-assembled lighting objects, designed from geometric shapes. The variants of shapes are designed and cut out digitally; still, each lamp can be compiled in a unique way.
Established in 2013.  More... , click - ABOUT.  

 

Please read these terms and conditions carefully before ordering any products from our site. By accessing our site and placing an order you agreed to be bound by these terms and conditions and our terms of use policy. If you have any questions relating to these terms and conditions please contact info@adamlamp.com before you place an order. We reserve the right to withdraw any products from this website at any time and or remove or edit any materials or content on our site.

 

 

Privacy & Security

 

ADAMLAMP is committed to protecting your privacy. By placing an order you are requested to give some personal details such as name, delivery address, billing address, email and phone number. We promise to keep all the information that you share with us confidential. Your personal information is needed for shipping and billing purposes. We do not share your information with any outside parties.

 

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - PCI-DSS, professional and certified Payment Service Provider as 3rd party provider.

ADAMLAMP takes credit card data security very seriously. For that reason, we use Braintree to securely handle credit card information. Braintree is a Validated Level 1 PCI DSS Compliant Service Provider.

Learn more about Braintree security practices.

 

We accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology

 

Payment, Pricing, Purchasing Products

 

The prices displayed on this site are quoted in EUR, CHF, USD, GBP, or HUF based on the location you are accessing from.

All prices are inclusive of VAT (Value Added Tax) charged at the current HUNGARY rate based on your delivery address. No tax is payable on products exported from the EU, but this does not affect the amount payable to shop for your purchase. Customers from countries outside the European Union may have to pay customs clearance and national VAT at the country of delivery.

All prices are quoted exclusive of postage and packaging, which will be charged at the rates specified during the checkout process.

 

Purhase Methods

1. Bank transfer: Payment for products can be made via direct bank transfer.

2. Paypal 

3. Credit Card Payment - Braintree 

4. Place Order Without Payment. (Require special shipping calculation. Large Lighting(over 95cm diameter) & Larger Orders.)

When you place an order, you will be sent a comfirmation by email.

The Order Receipt sent to you after placing an order contains the bank details and the amount to be paid for your order.  We reserve the right to change the prices of our products at any time. Changes will not affect orders which have been made before price changes and were confirmed via email. We ask you, use your order ID as the payment reference. We can start production after receiving the amount, but we can accept the bank slip that proves the payment has been made, just to win a few more days for the production.

 

Larger order quotation request

If you want to large order, please ask us for a quote via email.

 

Shipping & Delivery

 

We ship all over the world. We use a variety of shipping companies to deliver packages, depending on the country of delivery. You will be contacted directly by email after you placed the order with more information about delivery time and dates.

By giving your personal data you warrant that all the information you gave is correct and exact. Your billing name is what is listed on your credit card. However, your delivery address is where you want your purchase to actually be delivered.

Charges apply depending on product. Orders are sent as soon as possible depending on stock. Over 95 cm diameter packages, require special shipping calculation, please inquire by email before placing order : orders@adamlamp.com.  If you send us the pendants you prefer we can check the delivery costs and the price. Click - Delivery Informations, delivery time and dates.

Your order will be shipped from our studio in Budapest, Hungary. 

Orders are sent as soon as possible depending on stock. Tracking is integrated to the courier services we use. We will inform you via email once your order is ready, and receive a tracking number to follow the shipment once it's on the way.  

We will aim to fulfil your order within the given product manufacturing times. However, these manufacturing times are estimations; they may vary due to circumstances beyond our control. In case of significant delay we will inform you in email.  If for some reason you haven't received your order within 7 days of this notification, let us know as soon as possible. We'll work together to resolve the problem

Delivery Access  -  Please note you are responsible for ensuring safe and easy public access to the delivery address and the products can fit into your property. All package dimensions can be found on the Technical Specification sheets that are available to download on each product page of our website.

 

Returns & Replacements

 

Thank you for choosing Adamlamp for your recent lighting purchase! We truly hope you are satisfied with your purchase.

If for any reason you are not satisfied, our return policy provides for the return of any non-installed items in the original packaging within 30 days. requirements for a successful return. The entire item must be returned in its original packaging, including all wrapping and factory carton. Please do not write or put any markings on the outside of the carton. In an effort to reduce waste, your carton may be reused. The item must be packed exactly as it was shipped.  Any slight variation can cause damage or scratching to the piece and could invalidate your return.

 

Hungary  -   We offer a free returns service (HUN addresses only) that is easy to use and stress free. Just pop the product back in the box and let us know a convenient day to pick it up from you. We will then contact Delivery company and arrange the pick up.

 

Outside Hungary  -  For returns outside Hungary customers will be responsible for payment of the return delivery. We will refund the original credit card used for the purchase within 48 hours of receiving the returned item. As soon as the goods have arrived back with us, we will either offer a refund or a replacement.

 

Fault

If we make a mistake, If items within packaging are faulty or damaged, we will do our utmost to rectify the error as quickly as possible to the satisfaction of the customer. Please contact us as soon as possible. You have the right to return damaged or faulty items to us within 30 days of receiving it.  We will always attempt to replace any damaged product, if that cannot be done, we offer a full refund including our shipping costs.

 

Discount and Promotions

 

We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this website only. The following terms and conditions apply to all promotional discounts unless otherwise stated:

To redeem a promotion code, enter it on the basket page before proceeding to the checkout.

A promotion code can't be used after an order has been placed.

Only one promotion code can be used per order.

Promotion codes cannot be redeemed against already discounted items. 

Promotion codes cannot be redeemed against shipping costs.

Promotion codes cannot be used against gift vouchers.

We reserve the right to exclude certain products from promotions.

We reserve the right to withdraw a discount code without prior notice.

Your discount can't be used in conjunction with any other offer and you can only use one code per order.

 

Signup Newsletter

 

By signing up to our newsletter with your email address you are agreeing to receive our marketing emails and we may share this data with selected 3rd party partners. You can unsubscribe to our emails at any time, by following the link at the bottom of the email.

 

Complaints

 

If you are not satisfied with any part of our service, we value your opinion and welcome your feedback smaile, please kindly inform us.  info@adamlamp.com

 

 

Company Information

 

Responsible for the content:

 

ADAM JUHASZ EV.

Address: 3532 Miskolc, Szabadság utca 20. Hungary

Registration number: 30822681

TAX number: 66017299-1-25

EU TAX number: HU66017299

info@adamlamp.com

T: +36305828584

adam@adamlamp.com

 

ADAMLAMP Studio 

Address: Margit Körút 5/A

1024 Budapest

Hungary

T: +36305828584

 
www.adamlamp.com

info@adamlamp.com

Sales: sales@adamlamp.com